Shipping & Returns

Shipping Rates:

Our shipping cost is done per order depending on weight and method of shipping. The cost that automatically prints on the confirmation page will only be for UPS Ground within the Continental United States and for packages weighing LESS THAN 10 POUNDS. We will not ship your merchandise without an authorization on the additional cost. All prices are quoted in U.S. dollars.

It is the customers responsibility to make sure the shipping address entered on your order is correct (including, but not limited to, apartment/suite #, street, etc.) If the address is not entered correctly and the package ships without notification to make corrections, you the customer will incur ANY and ALL additional charges made by UPS to correct the address for delivery. We may notify you by email at the time additional charges are made to your credit card account.

It is left to the UPS driver discretion as to whether or not they will leave a package at a location - we will not ask a driver to do so. This may include a signature required if decided by the driver. Any package with an order total over a certain amount , or if we find it necessary, will need a signature for delivery (may be adult signature required in certain situations).

The following shipping charges are based on the total cost of merchandise and the package weighing 15 pounds or less; if the package weighs over 15 pounds then the cost of shipping may change. Depending on the size of the box, dimensional weight may change the cost of shipping on any package. These prices are for UPS Ground shipping only. Shipping methods other than UPS Ground will be determined by weight and dimension either by phone or email once the order is placed (or we can give a shipping quote if a customer would like previous to placing an order).

Up to $25.00 $12.00
  $50.00 $15.00
  $100.00 $18.00
  $200.00 $21.00
  $300.00 $25.00

Where Do We Ship:

We ship within the Continental United States via UPS. For Alaska, Hawaii and Puerto Rico you will receive shipping bids from USPS and UPS allowing you to decide on the best method. You will always be contacted prior to additional charges to your credit card. Military orders to APO or FPO addresses will be shipped USPS and we will contact you for authorization on the correct cost of shipping. All packages are insured. UPS will not deliver to P.O. Box addresses therefore we cannot ship to them. We ship international orders with paypal payment only.

APO/FPO Shipping:

When filling out the information for your order, you must enter in the "Address" field your unit number and box number; for ships enter ships name and hull number; for Air Force enter PSC number and the box number. In the "Address Line 2" you can enter optional military command or organization name (ex. USAG J or 2/566 Postal Co.) In the "City" field enter APO or FPO, etc. On the "State" line, select one of the following: AE- Armed Forces Europe, Middle East, Africa and Canada; AA- Armed Forces Americas; AP- Armed Forces Pacific. On the "Zip Code" line, enter the 5-digit ZIP code for the military unit. On the "Country" line, use the default choice of USA. Please use a phone number of someone in the states in case we need to contact them and also a workable email address to contact you.

AA Surplus Sales Inc. shall not be liable for any interruption of service due to causes beyond its control, including, but not limited to, the following: the unavailability or refusal of a person to accept delivery of the shipment; acts of God; acts of public authorities acting with actual or apparent authority; acts or omissions of customs or similar authorities; insufficient information provided by a customer; Hazardous Materials packages improperly offered for transport; the application of security regulations imposed by the government, or otherwise applicable to the delivery location; riots, strikes or other labor disputes; civil unrest; disruptions in air or ground transportation networks and natural disasters.